Why choose us for Water Damage and Property Restoration in Durango?

First Call of Durango provides rapid response for water damage, whether it's from lake flooding or burst pipes. Our crew uses state-of-the-art equipment to swiftly remove standing water and moisture from your property. This action prevents further damage, avoids mold risk, and restores your property to its pre-loss condition.


Restoration Professionals

At First Call of Durango, experienced technicians and cutting-edge technology set us apart. We handle all water damage projects—commercial or residential, large or small, new or historic—with precision. Avoid the risks of cheaper alternatives that compromise structural integrity. Trust First Call for reliable, lasting restoration.

Insurance Support

First Call of Durango works directly with most insurance providers—whether national or local—to help guide you through the claims process. We understand what’s required to file your water damage claim accurately and promptly. From the moment the damage occurs, our team is here to simplify the process, reduce your stress, and ensure everything is handled properly from start to finish.


Emergency Assistance

Many property restoration situations demand immediate action to prevent further damage. That’s why we offer prompt emergency services, delivered as quickly as possible. Our phone line is available 24/7, so you can reach us any time—day or night. Rather than scrambling to find a restoration company in a crisis, keeping First Call of Durango’s number on hand ensures fast, reliable help for water, fire, mold, biohazard, or other restoration needs.

Learn More

Have questions? First Call of Durango is here to help. Call us today at (970) 385-1776 —we’re happy to provide detailed information and discuss how our services can meet your needs.

First Call Property Restoration: Your Disaster Experts

When disaster hits your home or business, trust the professionals at Mold Medic of Durango to help you recover quickly. Our mission is to restore your property to its original condition with speed and care. From fire and water damage to mold issues and biohazards, we’ve got you covered. Whether it’s a minor leak or severe storm damage, no job is too big or small. We proudly serve all of Southwest Colorado, including La Plata, Montezuma, Dolores, San Juan, and Archuleta Counties. Reach out to us anytime—day or night—at (970) 385-1776 for expert disaster restoration services in your community.

  • Durango, CO
  • Bayfield, CO
  • Cortez, CO
  • Mancos, CO
  • Pagosa Springs, CO
  • Telluride, CO
  • Dolores, CO
  • Dove Creek, CO
  • Ouray, CO
  • Allison, CO
  • Silverton, CO

Hiring trained professionals for emergency water damage restoration is absolutely essential. The likelihood of experiencing water damage varies based on your location, but statistics highlight just how important it is to protect yourself with the right insurance coverage. In fact, more than 20% of U.S. residents are at risk of flood-related property damage—making preparedness and expert help critical when disaster strikes.

Flooding can result in costly damage to commercial and residential structures and belongings.

This is why you should hire a professional water damage restoration service like First Call of Durango. We utilize cutting-edge technology to thoroughly clean, disinfect, and dry all affected areas. By removing moisture from floors, walls, furniture, and carpets, we prevent the growth of harmful microbes, such as mold and mildew, thereby reducing health risks associated with microbial contamination.

Detecting hidden moisture during restoration can be complex and requires certified professionals to identify and address all impacted areas accurately to prevent mold development. Lingering moisture increases the risk of mold growth over time. Our trained specialists at First Call of Durango proactively identify areas prone to pre-existing mold and swiftly develop plans to remove it. Our friendly and skilled team will evaluate the damage to your property and belongings, ensuring thorough mold removal to protect your health and property integrity. First Call of Durango responds promptly to flood emergencies, offering 24/7 support. Our dedicated technicians strive to make the restoration process as seamless as possible, going above and beyond to address your needs. For urgent water damage issues, contact us at (970) 385-1776, and let us handle your emergency with care.

Durango Property Restoration and Water Damage Services

Water damage restoration services, such as First Call, conduct water mitigation to maintain your property in top condition. This multi-step process includes removing and pumping out water from flooded areas. The water extraction phase occurs prior to cleaning and drying, utilizing dehumidifiers and powerful air movers to ensure thorough drying.

Following a detailed assessment of your property, First Call of Durango technicians will identify the necessary restoration steps. We employ thermal imaging and moisture meters to locate moisture on and within various surfaces and structures. Additionally, we use EPA-registered disinfectants to clean, sanitize, and deodorize affected areas. Our efforts focus on eliminating mold-related concerns and deodorizing walls, floors, crawl spaces, and wall cavities.

Vanities and cabinets

Compared to drywall, which dries more quickly than other structural components, our aim is to minimize damage as much as possible. Cabinets, however, can pose challenges based on the extent of water exposure and the materials used in their construction. Thankfully, First Call's skilled water damage restoration experts utilize advanced drying methods to speed up evaporation, striving to dry most materials efficiently and restore them to their pre-loss condition in terms of appearance, cleanliness, and dryness.

Sewage backup cleanup

In cases of sewage backup or flooding, you can rely on First Call experts to remove harmful pathogens that pose serious health risks. Sewage emergencies create challenging conditions for both residential and commercial property owners. Engaging certified water remediation professionals is crucial for effectively addressing a sewage flood. Our specialists apply EPA-registered disinfectants to affected areas and employ specialized cleaning techniques, which may involve removing certain materials that cannot be salvaged, following industry standards.

Wood flooring

Moisture removal from wood flooring demands a highly controlled restoration approach. Specialized equipment—such as heat sources, desiccant-based dehumidifiers, and custom drying panels—is often used to target deep-set moisture. Although this method typically preserves the floor's finish, certain areas may still require refinishing to bring back the wood’s original condition.

Crawl spaces and wall cavities

Experienced restoration professionals are equipped to address the hidden dangers of moisture trapped within walls, ceilings, floors, and crawl spaces. When ignored, these areas can deteriorate, leading to structural damage and mold growth. Our team prioritizes identifying and thoroughly treating all water-damaged zones to stop the spread of mold, microbes, and further structural issues before they escalate.



Ryan and his team are very professional. First Call came and cleaned/dried water and the mold damage after the city’s sewer water came up through my bathroom toilet in my salon. They also cleaned my [...]


Ryan and his team did a great job mitigating my flood damage at my house. He really went out of his way to make sure that our family were in good hands during the clean up/mitigation process during [...]

First Call came in for a small mold job on my rental space. They removed cabinets, cut clean lines in the drywall and did a fantastic cleanup job. Highly recommended!